Payment Policy

1. Accepted Payment Methods

We securely accept these major payment options:
Visa, Mastercard, American Express, Discover, Maestro, Diners Club, Union Pay
PayPal, Apple Pay, Google Pay, Shop Pay, and Klarna — giving you flexible, reliable choices

2. Currency & Tax

All prices are listed in GBP (£). Unless otherwise specified, listed prices include applicable VAT.

3. Payment Timing

For one-time purchases, full payment is required at checkout.
If using Klarna, payment follows Klarna's terms (e.g. "Pay later" or "Slice it").

Orders are only processed and shipped once we receive successful payment.

4. Security & Privacy

Payments are handled through secure, encrypted gateways using SSL.
We do not store your full card details on our site—data is stored and managed by certified providers in compliance with PCI DSS.

5. Failed or Declined Transactions

If a payment fails or is declined, your order will not proceed until a valid payment method is provided.
You will receive a notification; you may retry or select a different payment method.

6. Cancellations & Refunds

If you cancel before shipment, your payment will be fully refunded.
For cancellations after dispatch or for returns, please refer to our Refund & Returns Policy. Refunds will be processed through your original payment method.

7. Subscriptions & Recurring Charges

If we introduce subscription services (e.g., monthly wellness packs), payment terms—such as frequency, cancellation, and refund rules—will be clearly specified on product pages and prior to checkout.

8. Dispute Resolution & Support

For any payment concerns—failed charges, unauthorized transactions, refunds—please reach out to us:
Email: support@dista-carts.com
Phone: +44 7482 012299
We aim to respond within 24 hours and resolve all payment-related issues promptly.